Privacy Policy

What kind of data do we gather from you?

We will collect and process the following data about you:

  • Data you provide to us. This refers to the details you provide through form submissions on our
    website or through communication via chat, email, or other channels. The information you provide
    may encompass your name, address, email address, company name, company registration number, VAT
    number, and financial particulars. Kindly inform us if there are any modifications to this
    information, ensuring the accuracy of our records.
  • Data gathered from your interactions with our website. In relation to each instance you visit
    our site, we will automatically gather the subsequent details: technical particulars, including
    the Internet Protocol (IP) address used to establish a connection between your device and the
    Internet, the location from which you accessed our service, your Internet Service Provider
    (ISP), and the type of device you are utilizing to access our service.
  • Data obtained from your linked sales channels.


    All Amazon-related data is acquired through our authorized application connection via the Amazon
    Selling Partner API (SP API). This information is collected, processed, stored, utilized,
    shared, and discarded in strict adherence to the Amazon Data Protection Policy.

To provide further clarification, it’s important to note that sales channel data obtained from Amazon is
not shared with any third parties, as explicitly outlined in the “Who might we share your information
with?” section detailed below.

What is the purpose behind collecting this information?

The data you provide serves the following purposes:

  • to create your Plugbooks account;
  • to generate invoices, which can be dispatched to you via email or accessed for download within
    your billing section.
  • to send you statistics pertaining to your account.
  • to furnish you with marketing communications, including, with your consent, details about the
    conclusion of your free trial or the necessity to upgrade your plan.

The data we gather from your interactions with our site serves the subsequent purposes:

  • to enhance our website, ensuring that content is presented in the most optimal manner for you
    and your device;
  • as part of our endeavors to maintain the safety and security of our website;

Who might we share your information with?

You consent to our authority to share your personal information with the following entities, in
alignment with the purposes delineated in the ‘Why do we collect this information?’ section above:

    • Plugbooks personnel and subcontractors – for the intent of delivering customer support and
      refining/advancing service implementation;
    • Service providers such as:

Stripe – our payment processor;
Google – our email autoresponder;
Amazon Cloud – our hosting provider;
Google Analytics & Google Optimize – our analytics tools that assist us in the improvement and
optimisation of our site.

Furthermore, we will reveal your personal information to the pertinent third party:

  • In the event of us purchasing or selling any business or assets, we will divulge your personal
    data to the potential buyer or seller of said business or assets.

  • Should a third party acquire our company, personal data pertaining to our customers will be
    among the transferred assets held by it.
  • If we are obligated to reveal or distribute your personal data to meet any legal requirement or
    to enforce our terms of use and other agreements, or to safeguard the rights, property, or
    well-being of our customers, regulatory authorities, or other individuals.

How is your data stored and safeguarded to ensure security?

We prioritize your safety and security, and our dedication lies in safeguarding your personal and
financial information. All data retained by us is stored on secure servers hosted by Amazon Cloud,
located within the United States.

Upon receiving your information, we will implement rigorous procedures and employ security features to
deter unauthorized access.

What rights do you have?

When the processing of your personal data is grounded in your consent, you retain the ability to revoke
that consent at any point. You possess the subsequent rights, which you can exercise by reaching out to
us via the provided address or utilizing the “Contact Us” segment on our Sites. Your rights encompass:

  • The right to request that we refrain from processing your personal data for marketing motives.
    We will apprise you (before gathering your data) if we plan to utilize your data for such
    intentions or if we plan to unveil your information to any third party for similar objectives;
  • The right to request the cessation of processing your personal data if it is carried out based
    on legitimate interests, unless there are substantial justifications for such processing;
  • The right to request the discontinuation of processing your personal data for scientific or
    historical research objectives, where applicable, unless the processing remains indispensable in
    the public interest.
  • The right to request access to the personal information we hold about you;
  • The right to request the rectification of any inaccurate or incomplete information we possess
    about you;
  • The right to request the erasure of data if the personal information is no longer essential for
    the initial collection purposes, you revoke your consent (when processing is based on consent),
    you exercise your right to object (as specified below), and there exist no predominant
    legitimate grounds for processing. Additionally, the data is processed unlawfully, the data
    necessitates deletion to adhere to a legal obligation, or the data is related to children’s
    information collected in connection with the provision of information society services;
  • The right to request the limitation of data processing if the precision of that data is
    challenged, the processing is unlawful, the personal data is no longer essential for the primary
    collection intentions, or you enact your right to object (pending confirmation of the presence
    of valid processing justifications);

If you encounter any difficulties, apprehensions, or challenges regarding your data, or if you need to
report inaccurate information, please initiate a new conversation with us using the blue icon situated
at the bottom right of most screens. In situations where you are dissatisfied with our handling of your
personal data, you retain the right to lodge a complaint with the pertinent supervisory authority
whenever you see fit.

Modifications to our Privacy Notice

This notice might be subject to updates periodically. Kindly revisit it regularly to stay informed about
any revisions or alterations. Our dedication to safeguarding and valuing your privacy remains steadfast.
This notice outlines the principles by which we process any personal data we gather. We urge you to
carefully read this Privacy Notice to comprehend our perspectives, practices, and your entitlements
concerning your personal data. Upon visiting any of our websites (referred to as “our sites”), you
signify your acceptance and consent to the practices outlined in this notice.

For any questions regarding our privacy notice please email support@plugbooks.io